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The
Customer accepts this Sale Agreement by making a purchase, placing an order,
or otherwise shopping on the Site. References to "you" or "your"
shall relate to the Customer.
The terms
and conditions of this Sale Agreement are subject to change without prior
notice, except that the terms and conditions posted on the Site at the
time the Customer initially places or modifies an order will govern the
order in question.
This Sale Agreement constitutes the entire agreement between the Customer
and Business Systems Integrators, Inc. relating to the purchase or sale
of goods or services on the Site. The Sale Agreement may only be modified
or terminated with regard to goods or services that have been purchased
or sold on the Site in a writing signed by Business Systems Integrators,
Inc. Electronic records (including signatures), that are otherwise valid,
shall be accepted under the Sale Agreement. The Customer consents to receiving
electronic records, which may be provided via a web browser or e-mail
application connected to the Internet; consumers may withdraw consent
to receiving electronic records or have the record provided in non-electronic
form by contacting Business Systems Integrators, Inc. at the address provided
on the Contact Us
page.
In the event
of any conflict between the terms and conditions stated on your purchase
order and this Sale Agreement or any terms and conditions on our invoice,
you agree that the provisions of this Sale Agreement and our invoice shall
control.
Governing
Law
THIS AGREEMENT AND ANY SALES HEREUNDER SHALL BE GOVERNED BY THE LAWS OF
THE STATE OF INDIANA, WITHOUT REGARD TO CONFLICTS OF LAWS RULES. THE CUSTOMER
CONSENTS TO THE JURISDICTION OF THE FEDERAL OR STATE COURTS LOCATED IN
LAKE COUNTY, INDIANA FOR PURPOSES OF ANY SUIT, ACTION OR PROCEEDING ARISING
OUT OF THIS SALE AGREEMENT.
Title;
Risk of Loss
Title to goods herein being purchased passes to the purchaser upon delivery
of the goods to the purchaser, unless otherwise specified. Loss or damage
that occurs during shipping by a carrier selected by Business Systems
Integrators, Inc. is Business Systems Integrators, Inc.'s responsibility.
Loss or damage that occurs during shipping by a carrier selected by Customer
is Customer's responsibility. Title to software will remain with the applicable
licensor(s).
Export
Sales
If this transaction involves an export under the Export Administration
Regulations, the commodities, technology and/or software sold or licensed
under this Sale Agreement exported from the United States by Business
Systems Integrators, Inc. were exported in accordance with the Export
Administration Regulations. Diversion, use, export or re-export contrary
to United States law is prohibited. The commodities, technology and/or
software sold or licensed under this Sale Agreement may not be exported
or re-exported to Angola, Cuba, Iran, Iraq, Libya, Sudan, North Korea
or Syria or to entities and persons that are ineligible under U.S. law
to receive United States commodities, technology and/or software. In addition,
manufacturers' warranties for exported goods may vary or even be null
and void for goods exported outside the United States.
General
Legal Disclaimer
BUSINESS SYSTEMS INTEGRATORS, INC. HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES
EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTY
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. THIS DISCLAIMER
BY BUSINESS SYSTEMS INTEGRATORS, INC. IN NO WAY AFFECTS THE TERMS OF THE
MANUFACTURER'S WARRANTY, IF ANY.
Internet
Disclaimer
Internet connectivity requires access services from an Internet access
provider. Contact your local access provider for rates, terms and conditions.
56K Disclaimer
56K modems are capable of 56Kbps downloads, however, current regulations
limit download speed to 53Kbps.
Third-Party
Product and Y2K Disclaimer
All products sold by Business Systems Integrators, Inc. are third party
products and are subject to the warranties and representations of the
applicable manufacturers, including but not limited to Y2K compliance.
Accordingly, Business Systems Integrators, Inc. makes no representation
or warranty with respect to the Y2K compliance of products sold.
Pricing
and Information Disclaimer
All pricing subject to change. For all prices, products and offers, Business
Systems Integrators, Inc. reserves the right to make adjustments due to
changing market conditions, product discontinuation, manufacturer price
changes, errors in advertisements and other extenuating circumstances.
While Business
Systems Integrators, Inc. uses reasonable efforts to include accurate
and up-to-date information on the Site, Business Systems Integrators,
Inc. makes no warranties or representations as to the Site's accuracy.
Business Systems Integrators, Inc. assumes no liability or responsibility
for any errors or omissions in the content on the Site.
Limitation
of Liability
Business Systems Integrators, Inc. will not be liable for lost profits,
loss of business or other consequential, special, indirect, or punitive
damages, even if advised of the possibility of such damages, or for any
claim by any third party except as expressly provided herein. Business
Systems Integrators, Inc. will not be liable for products or services
not being available for use or for lost or corrupted data or software.
Customer agrees that for any liability related to the purchase of products
or services, Business Systems Integrators, Inc. is not liable or responsible
for any amount of damages above the aggregate dollar amount paid by customer
for the purchase(s) under this agreement.
Arbitration
Any claim, dispute, or controversy (whether in contract, tort, or otherwise,
whether preexisting, present or future, and including statutory, common
law, intentional tort and equitable claims) arising from or relating to
this Sale Agreement, its interpretation, or the breach, termination or
validity thereof, the relationships which result from this Sale Agreement
(including, to the full extent permitted by applicable law, relationships
with third parties who are not signatories to this Sale Agreement), Business
Systems Integrators, Inc.'s advertising, or any related purchase SHALL
BE RESOLVED EXCLUSIVELY AND FINALLY BY BINDING ARBITRATION ADMINISTERED
BY THE NATIONAL ARBITRATION FORUM (NAF) under the Code of Procedure of
ARBITRATION-FORUM.COM (the "Code") in effect at the time the
claim is filed. The Code is available at http://www.arbitration-forum.com
or can be obtained by calling 1-800-753-9448. Notwithstanding any choice
of law provision included in this Sale Agreement, this arbitration agreement
is subject to the Federal Arbitration Act (9 U.S.C. §§ 1-16)
and the New York Convention on the Enforcement of Arbitration Awards (9
U.S.C. §§ 201-208 or as codified in the jurisdiction where enforcement
of the award is sought). Hearings shall be held as provided by the Code
and if any In-person Hearing is required, it shall be held in Merrillville,
Indiana. Any court having jurisdiction may enter judgment on the award
rendered by the arbitrator(s). Each party shall bear its own cost of any
legal representation, discovery, or research required to complete arbitration.
Orders;
Payment Terms; Interest; Taxes
Orders are not binding upon Business Systems Integrators, Inc. until accepted
by Business Systems Integrators, Inc. Terms of payment are within Business
Systems Integrators, Inc.'s sole discretion. Invoices are due and payable
within the time period noted on the invoice, measured from the date of
the invoice. Business Systems Integrators, Inc. may invoice parts of an
order separately. Customer agrees to pay interest on all past-due sums
at the highest rate allowed by law. The Customer is responsible for sales
and all other taxes associated with the order.
| Return
Policy |
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Business
Systems Integrators, Inc. offers a 30-day return policy on selected
items based on manufacturer return policies. For further information
not listed, please contact Business Systems Integrators, Inc. |
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Please
contact us 24 hours a day, 7 days a week via RMA@BuSys.Com
to obtain a Return Merchandise Authorization (RMA) number before shipping
your product back to Business Systems Integrators, Inc.
Returns may not be accepted without a valid RMA number. For faster
service, please have the following information on hand when requesting
an RMA number:
Customer Name, Order Number, Serial Number and the Reason For The
Return. |
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All
products returned MUST: be 100 percent complete and contain ALL original
manufacturer boxes with the original UPC code and packing materials,
all manuals, blank warranty cards, accessories and any other documentation
included with the original shipment. |
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Shipping
charges on returned items are the customer's responsibility; Business
Systems Integrators, Inc. will match the shipping method and pay for
shipping on replacement or exchange item(s). |
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For
your protection, we strongly recommend you fully insure your return
shipment in case of loss or damage . Please use a carrier that is
able to provide you with proof of delivery. |
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If
you receive damaged merchandise, it is best to REFUSE it back to the
carrier attempting delivery. If you accept the package make sure it
is noted on the carrier's delivery record in order for Business Systems
Integrators, Inc. to file a damage claim. Save the merchandise AND
the original box and packing it arrived in, notify Business Systems
Integrators, Inc. immediately to arrange for a carrier inspection
and a pick up of damaged merchandise. If you do not notify Business
Systems Integrators, Inc. of damaged goods within the first 15 days
of arrival, our regular return policy will override any claim of damage,
and will fall under all current manufacturer restrictions. Contact
Customer Relations at 866.867.9323 to arrange for carrier inspection
and a pick up of damaged merchandise. |
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DEFECTIVE
returns can be returned directly to Business Systems Integrators,
Inc. within 30 days from the invoice date, at Business Systems Integrators,
Inc.'s discretion for: credit, replacement, exchange or repair. |
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Manufacturer
restrictions do apply and are outlined in our detailed policy. Any
item that is missing the UPC code will NOT be accepted for return
nor replacement. After 30 days, all manufacturers' warranties apply. |
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NON-DEFECTIVE
returns can be accepted directly by Business Systems Integrators,
Inc. within 30 days from the invoice date, at Business Systems Integrators,
Inc.'s discretion for: credit, exchange. All NON-DEFECTIVE returns
are subject to a 15 percent restocking fee. |
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Due
to manufacturers' policies, certain products will be accepted for
repair only. Business Systems Integrators, Inc. may not accept returns
for exchange, replacement or credit. If you receive a unit that is
inoperable FOR ANY REASON, you may contact us for information on warranty
service through Business Systems Integrators, Inc. , the manufacturer
direct or any authorized service center in your area. |
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Due
to manufacturer's policies, all Sun Microsystems products are non-returnable;
Business Systems Integrators, Inc. cannot make any exceptions to allow
returns on these items, for any reason. Customers must contact Sun
Microsystems directly for service. |
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Additional
manufacturers may be added to this list as: manufacturer policies
change, manufacturers go out of business or in the case of specially
ordered items. |
Business
Systems Integrators, Inc. reserves the right to authorize product returns
beyond 30 days from the invoice date. IF the product is accepted after
30 days, credit will be issued toward FUTURE PURCHASES ONLY. Original
shipping charges are not refunded on returned items.
Software,
CD and DVD Return Policy
Only defective software, CD and DVDs can be returned to Business Systems
Integrators, Inc. The return must take place within 30 days of invoice
date and may only be replaced for the SAME software, CD or DVD title.
Unopened software may be returned for refund or exchange within 30 days
of invoice date.
NOTE: Multiple
software licenses cannot be returned for refund or exchange unless first
authorized by the manufacturer. Multiple licenses may not be returned
beyond 30 days for any reason.
Check
payment policy
Business Systems Integrators, Inc. will accept a cashiers check or money
order on all COD orders. Business Systems Integrators, Inc. will accept
personal and business checks for prepay orders, but allow 10 business
days for clearing.
Credit
Cards
Credit card charges are submitted at the time of order acceptance. Business
Systems Integrators, Inc. does not apply any surcharge for credit cards.
Contacting
Business Systems Integrators, Inc.
Click
here to get Business Systems Integrators, Inc. contact
information.
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